The survey is a part of an effort by the regulatory authority to ensure provision of quality services to cellular service subscribers who travel beyondPakistan’s borders for work or leisure. The operators were judged on the quality of their International Roaming services and billing parameters.
This is the second time Mobilink has emerged as the nation’s top preference for mobile communication and services in 2011. The company was previously ranked as “excellent” among all cellular service providers in the country, according to the results of the “customer’s perception survey” held in Q3 2011.
Jahanzeb Taj, VP Marketing, Mobilink highlighted, “Mobilink has always strived to bring forth unmatched quality of services for its subscribers. The ranking we have achieved is a reflection of Mobilink’s efforts and the trust it has earned amongst the masses.”