MCB Bank announces successful completion of the first phase in its major online banking upgrade project for nationwide branch connectivity. MCB partnered with Multinet Pakistan Pvt. Ltd with the goal to deliver its customary exceptional client experiences through improved operational efficiency, an exciting array of next generation applications and expansion of online banking. Currently around 450 branches of MCB are being served via next generation optical fiber connectivity, with an additional 150 branches planned in the next phase.
Multinet, as MCB’s partner of choice, is serving their requirements via its largest MPLS 100% end-to-end fiber optic network, supplemented by cutting edge IP Ethernet services, linking MCB’s nationwide branch network and data centre’s across Pakistan. As part of the multi-year agreement, Multinet will provide dedicated Managed Network Services 24/7/365 via its state-of-the-art central Network Operations Center (NOC) facilities. The NOC will continuously monitor the entire MCB network and provide early fault diagnosis and prevention services, as well as monitor network performance for continuous optimization, delivering maximum performance efficiency.
MCB initiated a transparent vendor evaluation and selected Multinet to find the best solution to support continued expansion of its nationwide core online banking application. Upon completion of the online banking applications rollout, MCB branches will be better equipped to serve the needs of their customers through speedier routine transactions such as MCB Virtual Banking, loan applications and inter-bank transfers.
“This initiative is yet another milestone in MCB’s continuing endeavors in providing innovative and efficient financial solutions to our customers as well as enhancing our connectivity and operating efficiency and services for both our external and internal customers” said Adnan Zaki, CIO for MCB.
“Multinet greatly appreciates the trust that MCB has placed in us to help them enhance their customers’ experiences via our fast, secure and reliable connectivity solutions enabled on our nationwide end to end fiber optic networking. This is another example in our tradition of building strong relationships throughout the nation’s leading corporate clients and support MCB’s mission of delighting their customers” said Arif Hussain, COO of Multinet.
MCB’s long standing relationship of 8 years with Multinet is further strengthened through this partnership.